how do i return an item?

To return a faulty or unwanted item, please first read our Return Policy. If the issue with your item requires a return, follow the below steps.

Log In to your account

To access our returns portal, please login here

Select the Item for Return

From your orders, select the order that you wish to return items from, and select the item(s) within that order to return, ensuring that you select a reason for return per item.

Return your Item

Once your return request has been sent, a member of the Velocity Pro Gear team will reach out with the logistics information needed to return your item.

VELOCITY

GEAR FOR GRAFTERS

By Tradies for Tradies